Netflix

Concept for improving the search feature based on the mood of the viewer

September - December 2018

Netflix

Overview

This group project was developed during the User Research for Interaction Design course in 2018 as part of the Human-Computer Interaction master program at Umeå University. The aim was to identify problems related to a novel technology and create a concept to address those issues.

Concept for Netflix search filter

Our team chose Netflix for the project due to its popularity and identified a common problem among users. Many find it challenging to choose what to watch from the extensive list of suggestions provided by Netflix.

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Solution

We developed an additional search filter aimed at users who are unsure of what to watch. The concept involves answering a few quick questions, which leads to movie suggestions that match the user’s mood and available time. Inspired by the game Akinator - the web genius, users can stop answering the questions at any point, with broader results if they do so. Moreover, a Random button provides users with a few tailored movie options when they have no specific idea of what to watch.

Personas and Empathy maps

For this project we developed 2 personas and empathy maps that show how the use and non-use of our concept will benefit them.

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Prototype

The prototype was low-fidelity, developed on Adobe XD and used only to test the concept –> LINK to the prototype

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User testing

During the project we conducted online and in-person interviews with friends and family. Later on the we tested the solution with students from Umeå University.

Team

On the project I worked with Na-Hyun Kim, Philip Björkstrand, Arvid Horned